Terms of Service
Payment
All bills submitted to client by M.Bookspan are due on receipt, unless M.Bookspan has agreed to other payment arrangements.
Appointment Deposit Requirement
To secure your appointment, M.Bookspan requires a 1-hour deposit [as of 1 February 2010 that amount is $150 USD]. The deposit must be paid at least 48 hours prior to your scheduled appointment. The deposit will appear on your invoice as a payment against your invoice total. Please see the Appointment Cancellation section below for policy on refunding the deposit. You may submit the deposit here.
Appointment Cancellation
Appointment cancellations must be made at least 24 hours prior to your scheduled appointment to avoid forfeiting the Appointment Deposit as described above. In the event that the cancellation is received less than 24 hours prior to the scheduled appointment, the Appointment Deposit serves as a non-refundable late cancellation fee.
Cancellations may be emailed or called in to (407) 756-7301. In the event that the client receives M.Bookspan's voicemail, a cancellation message must be left.
Onsite Service
Onsite service is available. Onsite appointments within Orlando require a two-hour minimum. Clients outside Orlando may request a quote for onsite service.
Warranty
Please consult appropriate product manufacturer for information on terms and conditions of warranty. M.Bookspan does not provide warranty for non-M.Bookspan branded products.
Software
Client attests that software provided by client to M.Bookspan for the purpose of installation to any client system has been lawfully acquired and purchased by client. M.Bookspan assumes no liability for "pirated" software provided by client.
Consequential Damages
In no event shall M.Bookspan, its subsidiaries or affiliates, or their respective officers, directors, employees, representatives or agents (collectively, "M.Bookspan") be liable for special, incidental, consequential, punitive, indirect, or other special damages, including but not limited to, loss of data, use, or profits, however caused, whether for breach of contract, negligence, or otherwise, and whether or not M.Bookspan has been advised of the possibility of any such damages. All clients are advised to perform backups to their systems prior to any M.Bookspan service performed.
All bills submitted to client by M.Bookspan are due on receipt, unless M.Bookspan has agreed to other payment arrangements.
Appointment Deposit Requirement
To secure your appointment, M.Bookspan requires a 1-hour deposit [as of 1 February 2010 that amount is $150 USD]. The deposit must be paid at least 48 hours prior to your scheduled appointment. The deposit will appear on your invoice as a payment against your invoice total. Please see the Appointment Cancellation section below for policy on refunding the deposit. You may submit the deposit here.
Appointment Cancellation
Appointment cancellations must be made at least 24 hours prior to your scheduled appointment to avoid forfeiting the Appointment Deposit as described above. In the event that the cancellation is received less than 24 hours prior to the scheduled appointment, the Appointment Deposit serves as a non-refundable late cancellation fee.
Cancellations may be emailed or called in to (407) 756-7301. In the event that the client receives M.Bookspan's voicemail, a cancellation message must be left.
Onsite Service
Onsite service is available. Onsite appointments within Orlando require a two-hour minimum. Clients outside Orlando may request a quote for onsite service.
Warranty
Please consult appropriate product manufacturer for information on terms and conditions of warranty. M.Bookspan does not provide warranty for non-M.Bookspan branded products.
Software
Client attests that software provided by client to M.Bookspan for the purpose of installation to any client system has been lawfully acquired and purchased by client. M.Bookspan assumes no liability for "pirated" software provided by client.
Consequential Damages
In no event shall M.Bookspan, its subsidiaries or affiliates, or their respective officers, directors, employees, representatives or agents (collectively, "M.Bookspan") be liable for special, incidental, consequential, punitive, indirect, or other special damages, including but not limited to, loss of data, use, or profits, however caused, whether for breach of contract, negligence, or otherwise, and whether or not M.Bookspan has been advised of the possibility of any such damages. All clients are advised to perform backups to their systems prior to any M.Bookspan service performed.
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