It’s been too long since I last posted (again). I admit that I am just not great at blogging. Maybe I am too old school and just like the face-to-face conversations (or phone calls). Either way, time for an update.

The Good News

Effective this week, I became a Master Partner for Daylite, which means I have over 30 implementations and the experience to help you best optimize the product for your business.

I am proud of this accomplishment because being able to help so many people use the product is just a very rewarding experience. You’ll notice the updated partner logo on my home page, although here is a quick look too:

The Other News

I have resigned from my partnership with Ntractive. They are a great team and I really like that there is competition in the market for Mac CRM. Nevertheless, my clients and prospects weren’t interested in the option. Further, spending time marketing a product that doesn’t produce any revenue really doesn’t make sense.

The Future

There is a lot more coming in the future for this little firm and I believe that the additional services will be beneficial to my existing and future clients.

Onward and upward…

Tags: Apple, Consulting, Daylite, Elements CRM

Hello readers! Sorry for the delay in writing. I generally post every other week, although its been a very busy time at the firm.

Regardless, in case you haven’t noticed, we’ve seem some improvements in the Mac CRM space lately. What are the big changes?

Daylite 3.10

First and foremost, the team at Marketcircle have released a new version of Daylite. This new version significantly enhances the offline synchronization story.

Now, it is even easier to sync your offline database because everything happens for you in the background. This is a big win for customers. Lastly, this new release is free to existing customers.

Elements CRM 2.3.1

In this new release from Ntractive, users now have a marketing module that significantly improves their ability to connect with customers. How so? Well, the added functionality is three-fold:

• Integration with MailChimp. Yes, sending of mass emails is just a few clicks away now.
• See the latest news by viewing your Twitter account within Elements CRM.
• Mail Merge. Yes, you can now setup physical mailings with either Apple Pages or Microsoft Word.

This is a pretty significant release and for those using Elements CRM, I highly encourage you check out this new functionality. From what I have seen on Twitter, it looks like the folks at Ntractive are working on some pretty exciting developments related to their iPhone App.

Lastly, and for those in EMEA, this new version of Elements CRM is now localized in German. If you speak German natively, I encourage you to review this release a you can now view the application in your native tongue.

Now Software

As mentioned in a previous post, this company is now defunct. It’s really sad, although users will still need a way manage their customers. Thankfully, the previous mentioned Daylite and Elements CRM are there to fill the void left by the Now Software products.

As for M.Bookspan, please stay tuned as I am working on providing even more value to Mac CRM customers. If you have any suggestions or would like to learn more, please don’t hesitate to contact me.

Tags: Daylite, Elements CRM

Today, Now Software announced that it was folding its operations and suspending sales and support for its product line.

If any Now Software customers are looking for a way to migrate to another platform, please let me know and I will help you with the process. You do have options, including:

• Daylite, which has built-in migration tools for Now Software products.
• Another excellent choice if you would like a mac-specific Software-as-a-Service solution is Elements CRM.

Again, I can help you with the migration from your existing Now Software solution. Please connect with me via my contact page.

Lastly, this blog post is not meant to capitalize on Now Software’s demise as a company. My heart goes out to the team there as well as to the previous employees.

Factually, clients of Mac CRM tools need service and support. The products I represent are backed by financially healthy companies with long-term plans for software development and support.

Tags: Apple, Clients, Consulting, Daylite, Elements CRM, Marketcircle, now software, ntractive